Pool cleaning is hands-on work. Debris sinks, algae takes hold on surfaces the water never reaches, and baskets fill faster than most people expect. SOLVÉ visits your property and does the physical cleaning — vacuuming, brushing, skimming and clearing — then tests and balances the water so the pool stays clear between visits.
What a pool clean includes
Every pool is a little different, but a standard clean covers the same essentials. We work through the pool methodically rather than skimming the surface and leaving.
Vacuuming the floor to lift settled dirt and debris
Brushing walls, steps, benches and the waterline where algae starts
Skimming leaves and floating debris from the surface
Emptying and rinsing skimmer and pump baskets
Checking the filter and backwashing or cleaning as required
Testing the water and balancing sanitiser, pH and alkalinity
A look over pumps, chlorinators and visible plumbing
How often should a pool be cleaned?
Through a Bay of Plenty summer, most residential pools do best on a weekly or fortnightly clean. Pools shaded by trees, close to the coast, or in heavy family use fill with debris faster and often need weekly attention.
Over the cooler months the load drops and a fortnightly or monthly visit is usually enough to keep the water balanced and the equipment healthy. We recommend a frequency after we've seen the pool rather than guessing up front.
Green, cloudy or neglected pools
If a pool has been sitting untended, a single clean usually isn't the answer. It needs a full reset — heavy debris removal, chemical correction, filter work and follow-up — which is what our pool valet service is for.
Once the pool is back to clear, a regular clean keeps it there for far less effort than repeating the rescue each year.
Saltwater and chlorine pools
We clean both. Saltwater pools still need the same physical work, plus attention to salt levels, chlorinator output and cell condition. Chlorine pools need consistent sanitiser and pH control so the cleaning holds.
What happens on the first visit
We assess the pool's condition, test the water, check the relevant equipment and look at the surroundings — trees, wind exposure, how the pool is used. Then we explain what we've found, recommend the cleaning or treatment needed and confirm the pricing before any work goes ahead.
Common questions
Questions, solved.
Do you vacuum pools?
Yes. Vacuuming the pool floor is a standard part of every clean, along with brushing and skimming.
Do I need to be home?
Not necessarily, as long as safe access to the pool area has been arranged.
Can you clean a pool once rather than on a schedule?
Yes. One-off cleans are available, and many customers start that way.
Do you supply the chemicals?
Balancing products used during a visit are part of the service we quote. If a pool needs significant correction we explain that before proceeding.
